1. Data Controller
Mauri'Son Corporation SURL operates BanguiStore. For any questions regarding personal data: [email protected]. Address: Avenue de l'indépendance, croisement BoyRab, 4ème arrondissement de Bangui.
BANGUISTORE
Privacy and Cookie Policy
Last updated: August 30, 2026. This policy explains how BanguiStore processes personal data necessary for the secure operation of its marketplace.
2. Account Data
Depending on your usage, we may process your first name, last name, gender, email address, phone number, password in secure format, language, preferences, profile picture, account status, and verification information. A password's secret code is never stored in plain text.
3. Vendor data
For sellers, we process information including account type, store name, location, the channel through which you heard about BanguiStore, professional, financial or supporting information required for the business, and the file validation history.
4. Orders, payment and delivery
We process ordered products, amounts, payment status, delivery information, instructions, transaction history, and information necessary for returns or refunds. The relevant service providers only receive the data necessary for their specific tasks.
5. Support and communications
We may retain support tickets, messages, notifications, communication preferences, and evidence useful for tracking a request. Service emails, such as address verification or order information, are separate from promotional communications.
6. Technical data and security
We may process the address IP, browser or device type, session identifiers, access logs, security events and information necessary for fraud detection, account protection, incident resolution and auditing.
7. Purposes
This data is used to create and secure accounts, provide the marketplace, process orders and payments, organize deliveries, manage sellers, provide support, prevent abuse, comply with applicable obligations, improve service and measure the effectiveness of acquisition channels.
8. Foundations and user choice
Depending on the situation, processing is based on providing the requested service, applicable legal obligations, protecting the platform and users, or your consent where required. When processing depends on your consent, you can withdraw it for the future, subject to operations already necessary or legally required.
9. Data Sharing
The data may be accessible to authorized Mauri’Son members according to their role and to necessary service providers, such as hosting, email, payment, security, or logistics. We do not sell personal data. We require that recipients use the data only for the intended service or to comply with their legal obligations.
10. Special protection of the buyer vis-à-vis the seller
The seller does not have access to the buyer's name, phone number, email address, or delivery address within their BanguiStore account. They can see the order references, their own products, quantities, amounts, and order statuses necessary for fulfillment. BanguiStore organizes the delivery and retains the buyer's contact information within its authorized operational scope.
11. Conservation
We retain data for as long as necessary for the purposes described, security, order processing, applicable accounting or administrative obligations, and dispute resolution. When the data is no longer needed, it is deleted, anonymized, or archived with limited access, as appropriate.
12. Cookies and local storage
BanguiStore uses cookies and similar mechanisms necessary for authentication, CSRF protection, shopping cart, language or theme preferences, and security. Optional measurement or communication technologies should only be used within the framework presented to the user and according to the available choices.
13. Security
We implement appropriate technical and organizational measures: encryption of HTTPS exchanges, hashed passwords, separation of roles, access restrictions, logging of sensitive actions, and isolation of the seller portal. Since no system is infallible, we adapt these protections according to the risks.
14. Your requests
You can request access to your personal information, its rectification, and, where permitted by applicable regulations, its erasure or the restriction of certain processing. Some data may need to be retained for an order, a dispute, security purposes, or to comply with an applicable legal obligation. Contact [email protected].
15. Providers and location of treatments
Some technical service providers may process data from other countries. In this case, BanguiStore seeks to limit the data transferred to what is necessary and to impose appropriate contractual or technical safeguards for the service in question.
16. Minors
The marketplace is not intended to allow a legally incapacitated minor to enter into binding transactions on their own. When authorization from a legal representative is required, it must be obtained before using the service in question.
17. Policy Update
This policy may be modified to reflect changes to BanguiStore, its service providers, or applicable requirements. The update date at the top indicates the current version.
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